SHIPPING AND RETURN
Processing Time
Every item is made to order and handmade by Catena Di Marie. Our processing time is 1-5 business days. We make every effort to fulfill orders as quickly as possible.
Shipping
Once your order has been processed, the order is shipped through USPS or by the shipping method you choose at checkout. Your order confirmation will provide the delivery schedule details.
*Catena Di Marie IS NOT responsible for any lost, stolen, or damaged packages by the courier.*
Once shipped off, your package is no longer in our hands. Please follow the tracking number provided until it is delivered.
Returns
ALL SALES ARE FINAL. No returns or exchanges except for if flaws in workmanship are found.
If an item arrives damaged, please contact us within 72 hrs of receiving the item. Just let us know what happened and attach a picture. We'll get it taken care of ASAP.